The IPTV system provides the best solution for customers who expect a wide range of content and high service quality to meet both their entertainment and communication needs. It starts with the guest seeing a personalized "Welcome..." message in their own language as soon as they enter their room, leading to increased customer satisfaction as they use the system more, ultimately resulting in increased revenue and enhanced prestige for the hotel.
Developed to meet the increasing customer demands in the face of rapidly advancing technology and to provide more, the Interactive TV technology supports both past and future infrastructure investments. This entirely on-demand system can provide high-quality services over any network infrastructure.
Not only new hotels or those in the project stage benefit from interactive services but also existing hotels with an infrastructure in place that cannot undergo rewiring. The services that can be sold through these infrastructures include Video on Demand, Audio on Demand, High-Speed Internet Connection, and Internet on TV. A single cable (coaxial or data/phone cable) to the Interactive TV set provides access to all interactive services and internet access. This eliminates the need for the hotel management to separately acquire LAN switches, cabling, software, and servers for interactive and internet solutions.
Hotels can offer various content packages tailored to the customer profile. Regardless of your infrastructure, all the offered content is on-demand. In these packages, the customer has full control over the content consumption, allowing them to start, pause, stop, or resume content at any time. Services where the customer has full control over content usage are referred to as "on-demand."
Extensive content packages allow hotel guests to select high-quality and up-to-date movies, programs, or music albums from different categories. Unlike older systems or pay channels where users may have to start content from the middle or end, everything is under the guest's control, significantly increasing content sales compared to traditional systems.
It's important to note that on-demand content alone doesn't necessarily boost sales; the quality and freshness of the offered content are significant factors. The content you provide should be diverse enough to appeal to all tastes and demographics.
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